Personal Information Rise Vision May Collect

Rise Vision collects information in two ways. Information provided to Rise Vision directly such as:

  • Email
  • Company Size
  • Company Name
  • Industry
  • Title
  • Address
  • Website
  • Phone
  • Time Zone
  • Credit Card #

And information collected from individuals using the software. This is primarily non personally identifying information such as browser type, language preference, referring site, time spent on a page, search queries on our website, an individual's approximate location, cookies, the pages an individual visited, etc…

Rise Vision does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.

 

How Rise Vision May Use Personal Information

Visitors to our website use the software in different ways and therefore Rise Vision requires they provide varying amounts of personal information. For example an individual that signs up for our software and uses it for free only needs to provide their name and email. Whereas if an individual wants to purchase features or services we require information to process those transactions. In each case we only collect the information that is necessary. We do not disclose personally identifying information and individuals can always refuse to supply personally identifying information, with the caveat that it will prevent them from using some pieces of the software.

Rise Vision collects non personally identifying information to better understand how individuals use the software and to improve their experience. For example, logging errors occurring on displays to improve the performance of our software. We may publish non personally identify information in aggregate (Eg. to show the reliability of the software, or the number of countries the software is used in). Rise Vision also uses cookies to help remember and process the items in a shopping cart, save preferences for future visits, and compile aggregate data about how individuals use the software so that they have a better experience. We also use trusted third party services to track this information on our behalf such as Hubspot, Google Analytics, FullStory, Segment, and ZenDesk.

 

How Your Information May Be Shared

Rise Vision does not sell, trade, or otherwise transfer Personally Identifiable Information.

 

How Do We Keep Your Information Secure

Rise Vision does not use vulnerability scanning and/or scanning to PCI standards. Rise Vision uses an SSL certificate to keep individuals data secure. Rise Visions infrastructure is hosted on the Google Cloud Platform, Google's security policies are available here: https://cloud.google.com/security/

 

Keeping Your Personal Information Accurate

Individuals have the opportunity to correct, update, and delete personal information in Rise Vision through their company settings, user settings, and store account settings.  

 

Where Your Information is Stored

User information is stored in the United States. Individuals outside of the United States should know that any personally identifiable information they enter into our software will be transferred out of their county and into the United States, and possibly other countries.

 

The Do Not Track Browser Option

We do not support the Do Not Track browser option.

 

Problems

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 866-770-1150 or via email at support@risevision.com.

 

Rise Vision
545 King Street West
Toronto, Ontario
Canada
M5V 1M1
866-770-1150
support@risevision.com